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S.M.I.

Clear scope. Clear costs.

Start small. Connect more when it makes sense.

Implementation, monthly management, and software usage are separate parts of the cost.

One workflow

One focused workflow from the catalog of 20 — scoped, built, tested and handed over with a staff walkthrough and two consolidated revision rounds.

Setup from $1,250Management from $400/month per new managed agreement
Browse workflows

Connected Systems

Seven named workflow bundles with a published setup saving on the exact preset. Add more workflows at catalog rates; monthly care is never discounted.

Setup from $4,275Management from $947/month
See the bundles

Custom AI Systems

SMI AI Operations System — orchestrated multi-workflow systems designed around your operation. Final scope and price by proposal.

Custom systems from $15,000 implementationFrom $2,500/month management
Discuss a custom system
Your technology stays yours.
  • Customer owns their accounts.
  • Customer owns their data.
  • Customer maintains ownership of their platforms.
  • SMI builds and manages the automation layer.

Third-party costs such as OpenAI, Claude, Zapier, Make, n8n hosting, Twilio, CRM subscriptions, email systems, hosting, APIs, and databases are separate unless specifically included in an SMI package.

Starting estimates apply to standard scope. Your proposal confirms supported connections, usage and delivery requirements before work begins.

Connected systems

Choose a named workflow bundle.

Setup savings apply to the exact preset. Monthly management is unchanged. Removing a component removes that preset saving; additions are priced at catalog rates.

New managed agreements: monthly management is the greater of $400 or the combined applicable workflow management charges, once per client's managed agreement, not per workflow. Existing-client additions require a reviewed quote when agreement context is unavailable. Existing signed agreements are unchanged. Software and usage charges are separate.

Management starts at accepted go-live.

Management starts on accepted go-live, not at inquiry or kickoff. Month-to-month for new managed agreements; cancel before the next renewal, effective at the end of the paid period. On exit, customer-owned accounts are preserved with a documentation and access handoff.

The quoted monthly amount covers the listed workflows and the included human-service allowance; software charges are separate. No second platform-management fee for the same work.

Deposits, taxes, implementation milestones and any additional provider limits are confirmed in your proposal. Requesting a quote is not authorizing payment.

Separately scoped pilot

SMI Business Memory Console

A workspace that keeps your business knowledge current and helps your team research, plan, and draft with context.

Includes the Business Knowledge Assistant capability — it is not charged separately inside the console.

Discuss pilot scope